Is it an option to have distinct messages for each scenario?
"This page is no longer valid (the link you used to get to this page can
only be used once)."
"The link you used to get to this page has expired."
"This page has timed-out. Please reload the page and try again."
On 6 April 2016 at 12:47, Stian Thorgersen <sthorger(a)redhat.com> wrote:
Suggestions are welcome ;)
That's the best I can come up with
On 6 April 2016 at 12:22, Juraci Paixão Kröhling <juraci(a)kroehling.de>
wrote:
> On 06.04.2016 12:04, Stian Thorgersen wrote:
> > I suggest we change the error message when a login times out or a code
> > is not valid to:
> > "This page is no longer valid, please retry login from the
application"
> > and also include a link to the application if available.
> >
> > I think that's more user friendly than "You took to long" and
"We're
> > sorry...".
>
> While I, as an user, would probably understand what went wrong with a
> message like "You took too long" and would accept my fate, I would have
> no idea what I did wrong to deserve a "This page is no longer valid".
>
> Perhaps phrasing it in a way that is both informative and friendly?
>
> - Juca.
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