3:22 a.m.
On 02/12/2015 11:25 PM, Catherine Robson wrote:
Hi -
We see that alerting on response time and downtime are part of what we
hope to provide in the first iteration of Hawkular. We'd like to get
started on the designs related to alert definition/configuration. I'm
hoping that you can all share some of the requirements around alert
definitions that you think we need to have for Hawkular at this
point. I don't want to overdo it by looking at JON - I'd like to
start simple.
+1
Here's the requirements for the web console as I currently am
thinking
of them, but would like the team to comment on them and add/remove
requirements as you see necessary.
Overall Alerts
As an administrator of a website, I would like to have all alerts sent
to me through e-mail.
Ad an administrator of a website, I would like to have all alerts sent
to me via text message.
That may be implicit but:
- As an administrator of a website, I would like to have all alerts
listed only to the console.
We may not implement SMS right from the beginning but having 2 ways may
be good to initiate the design. (Later we should embed Aerogear UPS and
have a small app for push on phones, note to potential readers, a good
student subject or contribution).
1 important thing:
- we need some alert "profiles", if I look at my 1000s resources I
may want them all to follow a same profile and when I want to change who
receive an email I should do that in a single place (and not go through
the 1000s resources). There would be several profiles.
3 potential improvements that we may want to think about in the design
right now (or not):
- Different addressee: Support for sending email/SMS to someone
else but the owner
- Escalamation: if resource is down for 5 min, send me (or someone
else) an email, if still down after 30min send me a SMS
- Multiple alerts for 1 particular event: if resource is down for 5
min, send me an email, send my boss an email and send the IT guy a SMS
Downtime
As an administrator of a website, I would like to configure Hawkular
so an alert is sent to me every time the system goes down.
As an administrator of a website, I would like to configure Hawkular
so an alert is only sent to me after the system is down for a certain
length of time, so I'm not alerted if there is a very minor downtime
event.
+1
Response time
As an administrator of a website, I would like to configure Hawkular
to alert me when my website's response time is slower than a threshold
I have set so I know there may be performance problems.
It would have to be for
some configurable period of time
Are there any other "settings" to the alerts that we should be
considering at this point?
At some point in the future we may want to have a warning state, but I
don't want to surcharge this thread :)
Thomas
Thanks,
Catherine
--
Catherine Robson
User Experience Design
Red Hat JBoss Middleware
c: 978-944-3825
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