[jbosstools-issues] [JBoss JIRA] Commented: (JBDS-1505) allow users to submit problem reports from JBDS

[ https://issues.jboss.org/browse/JBDS-1505?page=com.atlassian.jira.plugin.... ] Nick Boldt commented on JBDS-1505: ---------------------------------- Given we're a lightweight / agile / understaffed team, why not just have an internal JIRA instance installed? That way it's the same technology being used elsewhere (rather than having to learn, maintain, and support some other system) and it's the same support/infra needed from IT ops to keep it running. Even better would be if the same authentication could be shared so that my login for issues.jboss.org (public) would work for this new hypothetical issues.jboss.com (internal) instance. Conversely, customers on jboss.com could log in to jboss.org and help w/ issues reported there, and they too wouldn't have to learn a second technology. IMHO, you'd get the benefit of an "internal" and "customer-branded" version while keeping the overhead low and the integration options high. Also, if you build an Eclipse/JBDS plugin that integrates w/ JIRA, you could use if for both JBoss Tools (community testing & reporting) AND JBoss Developer Studio (customer issue reporting). Oh, and FWIW, such integration already exists (at least partially) - using the Mylyn Atlassian JIRA connector: http://confluence.atlassian.com/display/IDEPLUGIN/Working+with+JIRA+Issue... http://help.tasktop.com/help/topic/com.tasktop.help.ui/userguide/partners... http://www.tasktop.com/mylyn/ $0.02, N -- This message is automatically generated by JIRA. - For more information on JIRA, see: http://www.atlassian.com/software/jira