[jbosstools-issues] [JBoss JIRA] (JBDS-1504) allow users to create cases from JBDS
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https://issues.jboss.org/browse/JBDS-1504?page=com.atlassian.jira.plugin....
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James Livingston commented on JBDS-1504:
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I meant shared between any JBDS plugins that need to authenticate to the portal, so JBDS
users can enter/update their credentials in one place. I think someone was working on
adding support for downloading EAP runtimes which would also presumably need the
credentials.
allow users to create cases from JBDS
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Key: JBDS-1504
URL: https://issues.jboss.org/browse/JBDS-1504
Project: Developer Studio (JBoss Developer Studio)
Issue Type: Feature Request
Security Level: Public(Everyone can see)
Components: integration
Environment: All
Reporter: Andrew Hecox
Assignee: Max Rydahl Andersen
Fix For: 4.x, LATER
user-story: as a JBoss customer, I can create a case with support from JBDS so that I can
easily get help solving the problem I'm working on in my editor
notes: I think something which allowed a user to create a problem description, as well as
send any applicable files, would be a good value add to JBDS. We have a public, stable,
API for this:
https://access.redhat.com/knowledge/docs/Red_Hat_Customer_Portal/
we may deprecate some schema items in the next month or two, but otherwise it's
locked in place for the next 7+ years. This functionality presumably would only be in the
productized version, unless it was replaced with JIRA integration (or comparable)
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