Re: [jbosstools-dev] How to Triage Issues?

I'm mostly talking about issues I am basically looking for help with. Issues I have no schedule for and don't want to keep pushing off every release. Sure, I can put 4.2.x, and then later move to 4.3.0, and then later move to 4.3.x, but that seems like a lot of messy paperwork and clogs everyone's mailboxes and doesn't clearly mark the issue as help wanted. If I put a fix version on it, it implies it is in my plan. Some of these issues are not in my plan, or I have exhausted all attempts to discover the causes. It seems very wrong for me to keep pushing them off.... but I can't leave them without a fix version or I get a yelly email from jiralint ;) On 06/10/2014 10:16 PM, Xavier Coulon wrote: > Hello Rob, > > As far as I'm concerned, I set the fixVersion to 4.2.x if I know I won't work on the issue before the next code freeze (currently 4.2.0.Beta3), so at least it means that I noticed it but decided not to work on it yet. I set a fix version on all the issues I plan to work on to the next version we'll release, and sometimes I even set the status to "coding in progress", so I can use JIRA filters to find the issues even faster. > > Feel free to correct me if my method is wrong ;-) > > Best regards, > /Xavier > > > > On 09 Jun 2014, at 10:11, Rob Stryker <rstryker(a)redhat.com&gt; wrote: > >> Hi All: >> >> Do we have a document available with the proper way to triage issues? I >> seriously have no idea anymore, and every time I try to change an old >> issue, I end up getting an email telling me that it's not triaged now. >> >> I used to assign myself, even if I didn't intend to work on it, to >> indicate that it "was read". I was told this was incorrect, and that >> there should be no assignee if nobody is actively working on it. >> >> I also used to mark it as targeted to later, but I was told this was >> vague and should not be used as a dumping ground for all issues that >> aren't on the plan. >> >> But if I leave the fix version blank (to indicate it is not on my plan), >> I get an email telling me the issue is untriaged. >> >> I also tried commenting on issues, to indicate that I've seen them, but >> didn't change the fix version or assignee since I did not have a firm >> target for it.... but this gets the same emails. >> >> Should I go in right now and bulk-change all my unassigned untargeted >> issues to myself with a fix version, even if I have no idea if that fix >> version is accurate? Or should I mark all I don't have a firm target for >> to "Later" ? >> >> What's the process here? >> >> _______________________________________________ >> jbosstools-dev mailing list >> jbosstools-dev(a)lists.jboss.org >> https://lists.jboss.org/mailman/listinfo/jbosstools-dev >