Re: [jbosstools-dev] How to Triage Issues?
I'm mostly talking about issues I am basically looking for help with.
Issues I have no schedule for and don't want to keep pushing off every
release. Sure, I can put 4.2.x, and then later move to 4.3.0, and then
later move to 4.3.x, but that seems like a lot of messy paperwork and
clogs everyone's mailboxes and doesn't clearly mark the issue as help
wanted.
If I put a fix version on it, it implies it is in my plan. Some of these
issues are not in my plan, or I have exhausted all attempts to discover
the causes. It seems very wrong for me to keep pushing them off.... but
I can't leave them without a fix version or I get a yelly email from
jiralint ;)
On 06/10/2014 10:16 PM, Xavier Coulon wrote:
Hello Rob,
As far as I'm concerned, I set the fixVersion to 4.2.x if I know I
won't work on the issue before the next code freeze (currently
4.2.0.Beta3), so at least it means that I noticed it but decided not
to work on it yet. I set a fix version on all the issues I plan to
work on to the next version we'll release, and sometimes I even set
the status to "coding in progress", so I can use JIRA filters to find
the issues even faster.
Feel free to correct me if my method is wrong ;-)
Best regards,
/Xavier
On 09 Jun 2014, at 10:11, Rob Stryker <rstryker(a)redhat.com
<mailto:rstryker@redhat.com>> wrote:
> Hi All:
>
> Do we have a document available with the proper way to triage issues? I
> seriously have no idea anymore, and every time I try to change an old
> issue, I end up getting an email telling me that it's not triaged now.
>
> I used to assign myself, even if I didn't intend to work on it, to
> indicate that it "was read". I was told this was incorrect, and that
> there should be no assignee if nobody is actively working on it.
>
> I also used to mark it as targeted to later, but I was told this was
> vague and should not be used as a dumping ground for all issues that
> aren't on the plan.
>
> But if I leave the fix version blank (to indicate it is not on my plan),
> I get an email telling me the issue is untriaged.
>
> I also tried commenting on issues, to indicate that I've seen them, but
> didn't change the fix version or assignee since I did not have a firm
> target for it.... but this gets the same emails.
>
> Should I go in right now and bulk-change all my unassigned untargeted
> issues to myself with a fix version, even if I have no idea if that fix
> version is accurate? Or should I mark all I don't have a firm target for
> to "Later" ?
>
> What's the process here?
>
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