My guess is you have set Issue type to "Support Patch" which requires a support case reference. Use Task, Bug or Feature Request and you wont be asked for such things. /max On Wed, Jul 10, 2013 at 02:57:17AM -0400, Michelle Murray wrote: > So I've got a bit of an issue with JIRA at the moment and I hope someone can solve it for me. I'm asking the JBDS team because we all use JIRA a lot and someone else might have come across the issue. > > Steps to reproduce: > 1. Find a bug in JBDS > 2. Go to JIRA to report bug > 3. Click 'create issue' icon > 4. Fill in the usual fields (bug, summary, component, affects version, description) > 5. Click 'create' to create the JIRA >>> Creation fails > > It seems that in the create new issue window, there is another compulsory field, 'Support Case Reference' (screen capture attached). And if I don't enter a URL I can't submit the bug. > > Now this seems to just be my issue as Rob had a look and the field doesn't appear for him. I've obviously done something, but what and how do I fix it? > > Any ideas anyone? Answers on a postcard to Brisbane :) > > Thanks, > Michelle > > _______________________________________________ > jbosstools-dev mailing list > jbosstools-dev(a)lists.jboss.org > https://lists.jboss.org/mailman/listinfo/jbosstools-dev _______________________________________________ jbosstools-dev mailing list jbosstools-dev(a)lists.jboss.org https://lists.jboss.org/mailman/listinfo/jbosstools-dev