Mauricio Salatino [
http://community.jboss.org/people/salaboy21] created the discussion
"Re: jBPM in cooperation with an existing CRM system"
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Hi Hans,
At least from my perspective, sounds like a perfect fit. About your questions:
1)every BPM System has different configurations to support serverfailures and task can be
completed when the systems come back online.
2)It depends on where do you store your users. BPM Systems are Identityagnostic, so you
can basically plug your User Data Source to them andwork without taking care of that
inside your processes.
Istrongly recommend you to read about BPM (the discipline/methodology).You will notice
that it's all about coordination, integration andorchestration of human tasks and
systems.
Greetings
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