You say you have you configured your identity service in the jbpm configuration. The class needs to be available on java the classpath somewhere, whether in an ear, a war or in a lib folder. Could also be that the specific config us not picked up contrary to what you expect. By making a big 'typo' in it, you can see if it is or not. View the original post : http://www.jboss.org/index.html?module=bb&op=viewtopic&p=4267417#... Reply to the post : http://www.jboss.org/index.html?module=bb&op=posting&mode=reply&a...