Pooja Arora [https://community.jboss.org/people/arorapo] created the discussion "Re: Exception when trying eastablish connection and send emails using jBPM 5.1 EmailWorkItemHandler (but not having connection issues with seperate email service with same credentials)" To view the discussion, visit: https://community.jboss.org/message/714253#714253 -------------------------------------------------------------- It is because you have not registered the handler with manager. Before                   emailHandler.executeWorkItem( workItem, manager ); add                     ksession.getWorkItemManager().registerWorkItemHandler("Email", emailHandler); Pooja -------------------------------------------------------------- Reply to this message by going to Community [https://community.jboss.org/message/714253#714253] Start a new discussion in jBPM at Community [https://community.jboss.org/choose-container!input.jspa?contentType=1&...]