Hi, Can any one give a brief way of explaining one about the advantages of using a BPM instead of traditional coding with the help of an example application development ( say customer service department). ie, How in traditional coding way and how if using BPM for the same application View the original post : http://www.jboss.com/index.html?module=bb&op=viewtopic&p=4179014#... Reply to the post : http://www.jboss.com/index.html?module=bb&op=posting&mode=reply&a...