2:30 p.m.
"Solved" concept in threads
---------------------------
Key: JBSEAM-2617
URL: http://jira.jboss.com/jira/browse/JBSEAM-2617
Project: JBoss Seam
Issue Type: Feature Request
Components: Wiki
Reporter: Nicklas Karlsson
Assigned To: Christian Bauer
Addition of a boolean field "solved" to threads that would be toggleable by the
original poster to indicate that a solution has been found.
Solved threads would have some sort of "!" or other similar icon in thread list.
This feature could be used to indicate that help is still (or no longer) required.
It could also be convinient to be able to use the solved field in searches
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3:04 p.m.
New subject: [jbossseam-issues] [JBoss JIRA] Commented: (JBSEAM-2617) "Solved" concept in threads
[ http://jira.jboss.com/jira/browse/JBSEAM-2617?page=comments#action_12399379 ]
Nicklas Karlsson commented on JBSEAM-2617:
------------------------------------------
Perhaps there should also be a quick-filter "show unsolved" on the threads
list.
It would be useful if people would get into the habit of marking their threads,
perhaps there could also be moderators that could toggle the flag on the obvious cases...
"Solved" concept in threads
---------------------------
Key: JBSEAM-2617
URL: http://jira.jboss.com/jira/browse/JBSEAM-2617
Project: JBoss Seam
Issue Type: Feature Request
Components: Wiki
Reporter: Nicklas Karlsson
Assigned To: Christian Bauer
Addition of a boolean field "solved" to threads that would be toggleable by the
original poster to indicate that a solution has been found.
Solved threads would have some sort of "!" or other similar icon in thread
list. This feature could be used to indicate that help is still (or no longer) required.
It could also be convinient to be able to use the solved field in searches
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11:35 a.m.
New subject: [jbossseam-issues] [JBoss JIRA] Commented: (JBSEAM-2617) "Solved" concept in threads
[ http://jira.jboss.com/jira/browse/JBSEAM-2617?page=comments#action_12399762 ]
Gavin King commented on JBSEAM-2617:
------------------------------------
I love the concept, except, it's really difficult to enforce that users actually mark
the thread when it is solved. Look at how many replies don't get rated.
So I'm not sure how helpful it would really be in practice...
"Solved" concept in threads
---------------------------
Key: JBSEAM-2617
URL: http://jira.jboss.com/jira/browse/JBSEAM-2617
Project: JBoss Seam
Issue Type: Feature Request
Components: Wiki
Reporter: Nicklas Karlsson
Assigned To: Christian Bauer
Addition of a boolean field "solved" to threads that would be toggleable by the
original poster to indicate that a solution has been found.
Solved threads would have some sort of "!" or other similar icon in thread
list. This feature could be used to indicate that help is still (or no longer) required.
It could also be convinient to be able to use the solved field in searches
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11:35 a.m.
New subject: [jbossseam-issues] [JBoss JIRA] Updated: (JBSEAM-2617) "Solved" concept in threads
[ http://jira.jboss.com/jira/browse/JBSEAM-2617?page=all ]
Gavin King updated JBSEAM-2617:
-------------------------------
Comment: was deleted
"Solved" concept in threads
---------------------------
Key: JBSEAM-2617
URL: http://jira.jboss.com/jira/browse/JBSEAM-2617
Project: JBoss Seam
Issue Type: Feature Request
Components: Wiki
Reporter: Nicklas Karlsson
Assigned To: Christian Bauer
Addition of a boolean field "solved" to threads that would be toggleable by the
original poster to indicate that a solution has been found.
Solved threads would have some sort of "!" or other similar icon in thread
list. This feature could be used to indicate that help is still (or no longer) required.
It could also be convinient to be able to use the solved field in searches
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11:35 a.m.
New subject: [jbossseam-issues] [JBoss JIRA] Commented: (JBSEAM-2617) "Solved" concept in threads
[ http://jira.jboss.com/jira/browse/JBSEAM-2617?page=comments#action_12399761 ]
Gavin King commented on JBSEAM-2617:
------------------------------------
That would be great, actually.
"Solved" concept in threads
---------------------------
Key: JBSEAM-2617
URL: http://jira.jboss.com/jira/browse/JBSEAM-2617
Project: JBoss Seam
Issue Type: Feature Request
Components: Wiki
Reporter: Nicklas Karlsson
Assigned To: Christian Bauer
Addition of a boolean field "solved" to threads that would be toggleable by the
original poster to indicate that a solution has been found.
Solved threads would have some sort of "!" or other similar icon in thread
list. This feature could be used to indicate that help is still (or no longer) required.
It could also be convinient to be able to use the solved field in searches
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10:29 a.m.
New subject: [jbossseam-issues] [JBoss JIRA] Commented: (JBSEAM-2617) "Solved" concept in threads
[ http://jira.jboss.com/jira/browse/JBSEAM-2617?page=comments#action_12399905 ]
Nicklas Karlsson commented on JBSEAM-2617:
------------------------------------------
I agree its one of those pesky "user education" issues, and there will always be
the noobs who register and drop in for just their really critical question (that can be
found in the manual with 99% probability). Some brainstorming solutions (practical or
not)
* Change the default editor text to "Click HELP for text formatting instructions.
Then edit this text and check the preview. Remember to give credits and mark the thread
solved when appropriate"?
* Mail reminder to mark the thread when two weeks has passed since last post?
* Auto-solved after two weeks?
* Force user to take a stance on status of old open thread when posting new ones
* [Insert other obusive popups etc reminding user]
* Only activate the solved feature for users that should be educated (10 or more posts).
That leaves the question what to do with the n < 10 posts
* "Solved"-moderators that only have the privilige to mark threads solved
The feature (if working), I think would help to strengthen the community, some sort of
"lets see how low we can get the unsolved count". Or then we would just be
exlpoited and abused. Aaah, the spirit op open source and free lunches ;-)
"Solved" concept in threads
---------------------------
Key: JBSEAM-2617
URL: http://jira.jboss.com/jira/browse/JBSEAM-2617
Project: JBoss Seam
Issue Type: Feature Request
Components: Wiki
Reporter: Nicklas Karlsson
Assigned To: Christian Bauer
Addition of a boolean field "solved" to threads that would be toggleable by the
original poster to indicate that a solution has been found.
Solved threads would have some sort of "!" or other similar icon in thread
list. This feature could be used to indicate that help is still (or no longer) required.
It could also be convinient to be able to use the solved field in searches
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10:34 a.m.
New subject: [jbossseam-issues] [JBoss JIRA] Commented: (JBSEAM-2617) "Solved" concept in threads
[ http://jira.jboss.com/jira/browse/JBSEAM-2617?page=comments#action_12399908 ]
Christian Bauer commented on JBSEAM-2617:
-----------------------------------------
1. They don't read the text now, they won't read it if it's longer. Proof:
Hibernate forum.
2. Too complicated and intrusive, nobody will do it.
3. Not practical.
4. Too complicate and intrusive.
Given our experience with growing communities, this all sounds nice in theory but
won't work in practice.
"Solved" concept in threads
---------------------------
Key: JBSEAM-2617
URL: http://jira.jboss.com/jira/browse/JBSEAM-2617
Project: JBoss Seam
Issue Type: Feature Request
Components: Wiki
Reporter: Nicklas Karlsson
Assigned To: Christian Bauer
Addition of a boolean field "solved" to threads that would be toggleable by the
original poster to indicate that a solution has been found.
Solved threads would have some sort of "!" or other similar icon in thread
list. This feature could be used to indicate that help is still (or no longer) required.
It could also be convinient to be able to use the solved field in searches
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10:48 a.m.
New subject: [jbossseam-issues] [JBoss JIRA] Commented: (JBSEAM-2617) "Solved" concept in threads
[ http://jira.jboss.com/jira/browse/JBSEAM-2617?page=comments#action_12399912 ]
Nicklas Karlsson commented on JBSEAM-2617:
------------------------------------------
You are either a pessimist or an experienced optimist...
"Solved" concept in threads
---------------------------
Key: JBSEAM-2617
URL: http://jira.jboss.com/jira/browse/JBSEAM-2617
Project: JBoss Seam
Issue Type: Feature Request
Components: Wiki
Reporter: Nicklas Karlsson
Assigned To: Christian Bauer
Addition of a boolean field "solved" to threads that would be toggleable by the
original poster to indicate that a solution has been found.
Solved threads would have some sort of "!" or other similar icon in thread
list. This feature could be used to indicate that help is still (or no longer) required.
It could also be convinient to be able to use the solved field in searches
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3:19 a.m.
New subject: [jbossseam-issues] [JBoss JIRA] Closed: (JBSEAM-2617) "Solved" concept in threads
[ http://jira.jboss.com/jira/browse/JBSEAM-2617?page=all ]
Christian Bauer closed JBSEAM-2617.
-----------------------------------
Resolution: Rejected
"Solved" concept in threads
---------------------------
Key: JBSEAM-2617
URL: http://jira.jboss.com/jira/browse/JBSEAM-2617
Project: JBoss Seam
Issue Type: Feature Request
Components: Wiki
Reporter: Nicklas Karlsson
Assigned To: Christian Bauer
Addition of a boolean field "solved" to threads that would be toggleable by the
original poster to indicate that a solution has been found.
Solved threads would have some sort of "!" or other similar icon in thread
list. This feature could be used to indicate that help is still (or no longer) required.
It could also be convinient to be able to use the solved field in searches
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6110
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6117
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8 comments
3 participants
participants (3)
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Christian Bauer (JIRA) -
Gavin King (JIRA)
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Nicklas Karlsson (JIRA)