"syllant" wrote : Thanks for this more moderate tone Chris :-) It's very easy to get frustrated on online forums :) "syllant" wrote : Concerning forum and JIRA management, I fully understand and I would never have mentioned it if a JBM team member didn't blame me for not contributing. | Considering that forum user names don't map to JIRA, it's not obvious who ends up filing JIRA tasks... "syllant" wrote : And I never reproached JBP team to not answer in forums or to not be helpful :-) Initially, I just point it as a fact to consider for newcomers as it's a major criteria when you have to select an OS product. We'd like to have a resource dedicated to answering forum questions but as it's not the case, we rely on our community of users (who are generally doing a great job) and try to fill in when questions go unanswered when we can find some time. Given the limited amount of time we have, we give the priority to improving the product. :) View the original post : http://www.jboss.com/index.html?module=bb&op=viewtopic&p=4130861#... Reply to the post : http://www.jboss.com/index.html?module=bb&op=posting&mode=reply&a...