hi, whoops again, sorry, I will try with the code tag... | <swimlane name="initiator"/> | | <swimlane name="line-manager"> | <assignment expression="user(user)"></assignment> | </swimlane> | | <swimlane name="psm"> | <assignment expression="user(psmuser)"></assignment> | </swimlane> | | <mail-node name="notify-initiator-rejected" actors="#{initiator}"> | <subject> | line manager rejected | </subject> | <text> | the line manager rejected for reason : #{reason} | </text> | <transition to="psr rejected"></transition> | </mail-node> | | <mail-node name="notify-psm-red-light" actors="#{psm}"> | <subject> | red light flagged building | </subject> | <text> | a red light building has been found for PSR | </text> | <transition to="psm endorse"></transition> | </mail-node> So here the initiator email works fine, dispatching to whoever kicks off the process, but I am unsure how to specify other actors within the process, like the 'president' example in the docs...I have a user 'psmuser' in my JBPMTEST_ID_USER table, but no email process occurrs, I do not get an exception reported, and there is no pause in the process like when the initiator email is sent, thanks for your help, Ross View the original post : http://www.jboss.com/index.html?module=bb&op=viewtopic&p=4071041#... Reply to the post : http://www.jboss.com/index.html?module=bb&op=posting&mode=reply&a...