There are few problems: 1. Firstly the template named "task-assign" will be called you set notify="yes" in your task node. Only this template has access to #{taskInstance.name} not your custom template. 2. If you want to use a custom template then you got to set the event as "task-assign" inside your For example: | <event type="task-assign"> <mail name="mailtest" to=&quot;fdds(a)jfgj.com&quot;&gt; | <subject>Hello, there</subject> | <text>Task instance name #{taskInstance.name} </text> | </mail> | </event> View the original post : http://www.jboss.org/index.html?module=bb&op=viewtopic&p=4245868#... Reply to the post : http://www.jboss.org/index.html?module=bb&op=posting&mode=reply&a...