<task-node name="task2-have-fun"> | <task name="hello"> | <assignment expression="user(swati)"> </assignment> | <event type="task-assign"> <action ref-name="send mail"/></event> | </task> | <transition to="end1"></transition> | </task-node> | <mail name="send mail" template="my-custom-template" /> Now here instead of using action ref-name you can use mail action also. this works. :) View the original post : http://www.jboss.org/index.html?module=bb&op=viewtopic&p=4245481#... Reply to the post : http://www.jboss.org/index.html?module=bb&op=posting&mode=reply&a...