Any suggestions? ...The template is not called when i click on the transitiion submit.. Here is my code sample: <start-state name="enter request details"> | <task name="enter request details" swimlane="initiator" blocking="true"> | <description> | | Please enter the full details for Services Request. | | </description> | | </task> | <transition to="psr rejected 8" name="cancel"></transition> | <transition to="notify-line-manager" name="submit"><action ref-name="notification"></action> | </transition> | </start-state> | | <mail name="notification" template="sm-line-manager-review"></mail> View the original post : http://www.jboss.org/index.html?module=bb&op=viewtopic&p=4244962#... Reply to the post : http://www.jboss.org/index.html?module=bb&op=posting&mode=reply&a...