HI Scott,
Thanks again for ur assistance,
Ok Please tell me that if i need rules to make effective...
should i go for all possible combination of rules..
for eg:-
condition 1: only senior executive should handle gold task.
condition 2: managers should handle all tasks with order > 10000.
condition 3: in case of premium or gold tasks, the task should be assigned
to an agent who has already handled that customer before in the very recent
past history.
condition 4: In case of order >7000, assign to an agent with experience
greater than 5
so the above are my conditions, so should i create all possible combination
of these condition as rules.
Please Help.
============================================================
Scott Reed-3 wrote:
Your description of the task did not include a priority field. Where
does priority enter into this?
As I suggested earlier, it helps to have a good object model for your
domain before being too concerned about the rules. The model may need to
be modified to fit a rule system, but it's difficult to consider the
rules without a clearly defined model.
anandhakrishnan's message received 2/21/2008 8:52 AM:
> Hi Scott,
>
> thanks for ur assistance,
>
> In my case,
>
> what will happen if it is both gold account task and priority is one...
>
> some times , just gold account task might come as input...
> some other account type can also come as input...
>
> but still if it rule inside another rule, i could filter my check.
>
>
> While I am not a Drools expert, I know it's helpful to start with the
> objects that the rules will work with.
> I do not see why you would need one rule to call another or to inherit
> from another.
> Have you reviewed the examples to see how Drools works?
>
>
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