[rules-users] Help to implement my 1st planner

Hello everyone, i'm trying to implement drools planner for my paper and it is proving very hard taking in consideration that i never user it before. I was able to reproduce the examples, even though i got very confused, but i undestood some things, but i'm really lost of how to implement my own project/rule. My paper is about service, I don't really know how to define it, but i'll try to explain. A given company receive several requests of maintence, repair, etc, all the time, and it have a number of people to solve that, these technicians. It's something like the nurse roaster but waaaay to simpler. An issue can pop at any minute, it have a starting time and an estimated time to be acomplished. The technician have work for a fixed amount of time, but he have the start time and the end time of work, that I want to use to assign the issue. I've created the class Technician Technician ---------------------------- import java.util.Date; import com.thoughtworks.xstream.annotations.XStreamAlias; @XStreamAlias("Technician") public class Technician extends AbstractPersistable { private int engId; private int workTime; private Date startWorkTime; private Date endWorkTime; private Technician technician; public Technician(int engId, int workTime, Date startWorkTime, Date endWorkTime) { super(); this.engId = engId; this.workTime = workTime; this.startWorkTime = startWorkTime; this.endWorkTime = endWorkTime; } public int getEngId() { return engId; } public void setEngId(int engId) { this.engId = engId; } public Date getStartWorkTime() { return startWorkTime; } public int getWorkTime() { return workTime; } public void setWorkTime(int workTime) { this.workTime = workTime; } public void setStartWorkTime(Date startWorkTime) { this.startWorkTime = startWorkTime; } public Date getEndWorkTime() { return endWorkTime; } public void setEndWorkTime(Date endWorkTime) { this.endWorkTime = endWorkTime; } public Technician getTechnician() { return technician; } public void setTechnician(Technician technician) { this.technician = technician; } } ------------------------------------ Issue class ------------------------------------ import java.util.Date; import com.thoughtworks.xstream.annotations.XStreamAlias; @XStreamAlias("CloudComputer") public class Issue extends AbstractPersistable { private Date startTime; private Date estimatedTime; public Issue(Date startTime, Date estimatedTime) { super(); this.startTime = startTime; this.estimatedTime = estimatedTime; } public Date getStartTime() { return startTime; } public void setStartTime(Date startTime) { this.startTime = startTime; } public Date getEstimatedTime() { return estimatedTime; } public void setEstimatedTime(Date estimatedTime) { this.estimatedTime = estimatedTime; } } -------------------------------- and here i got lost. I'm trying to schedule the technician to these issues based on the estimated time and in the time left of technician. I accept any kind of help or comment, I need it for next monday, i'll be tunned everytime on this trying to make it happen. Thanks for your time Aijin Nakanishi