"kukeltje" wrote : Aren't resolving and closing two steps in the process.
Often a developer resolves and issue (e.g. done) and QA closes it if it realy is done
(after testing).
yes. you are exactly right. but the problem with jira is that in order to edit closed
issues, you have to reopen them. since this happens quite often, it is tedious and we
just use resolved in the same way as we would use closed.
besides, we can't really rely on the community to close issues after we resolved
them.
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