stone crasy [http://community.jboss.org/people/free] commented on the document " how to build email of the service task,better give me a sample " To view all comments on this document, visit: http://community.jboss.org/docs/DOC-17188#comment-7604 -------------------------------------------------- Connection not initialized for Email,Maybe connection is null , CustomWorkItemHandlers.conf could not work?( i have run ant clean.demoant install.demo ant start.demo ) Then,i modify like this: EmailWorkItemHandler email =new EmailWorkItemHandler(); email.setConnection(("MySMTPHost","MySMTPPort","MyUsername","MyPassword"); ksession.getWorkItemManager().registerWorkItemHandler("Email",email); there is not error,but it still not work,who could help me? ksession.getGlobals() is null. --------------------------------------------------