Are you using the service.bat file provided with AS 5.1.0.GA to run it as a service? Or
are you using some other tool? If so, provide the full URL for that tool.
If you are using service.bat, I think I might know what the problem is - the JVM options
were moved to run-conf.bat, and run.bat is probably not finding it when you run as a
service.
Grab Process Monitor from sysinternals and run it. That will tell you the full java
command line used to run the app server, see if it contains the heap settings.
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