Mauricio Salatino [http://community.jboss.org/people/salaboy21] commented on the document " how to build email of the service task,better give me a sample " To view all comments on this document, visit: http://community.jboss.org/docs/DOC-17188#comment-7612 -------------------------------------------------- Hi there, you shouldn't create documents for asking questions. Just create new topic in the forum please. If you are having troubles with a work item you should enable the loggers in order to see where the process is stuck. Cheers --------------------------------------------------